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Model Metrics' Customer Relationship Management Strategies are designed to give you a "complete view" of your organization - its operations, process and how each affects the client experience. The power of designing a CRM strategy that considers your internal operations and your client's experience drives a coordinated, cohesive organizational approach to managing customers and improving productivity, decision-making and sales.
We've found Salesforce.com to be a leader in delivering both the operational alignment and client experience. Their "On-Demand" technology enables faster implementation, easier learning by staff, and a flexibility not easily found with other CRM systems. With Salesforce.com technology and our experienced consultants you are better served by more productive and motivated employees engaged in a system that's more ergonomic to the way they work and how the customer buys. The key benefits of Model Metrics' "full life cycle of CRM success" include:
We help you from beginning to end and do all the heavy lifting so you can continue to concentrate on your business instead of worrying about implementation of CRM.
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