| 31 |
What Is Customer Service?
How much "customer service" can you actually have in the mortgage business (or any business for that matter)? I once had a friend who was refinancing his home. He knew me and also had another friend in the mortgage business and didn't know which one of us to use. I told him I would provide better "customer service" than anyone around. ...
Author: Andrew Poletto |
| 32 |
Service Leadership: Creating A Bulging Bottom-line Life
Sevice Leadership in the 21st Century means delivering on-purpose and with concentrated intent toward transforming the mental processes and environment where we succeed by serving the whole of the organization and not merely the top ranking minority positions ...
Author: A. James Hillelson |
| 33 |
Improving Customer Service Through Help Desk Software
Help desk have now become a core part of good business service and operation. The term itself is generally associated with the end user support center. However, the fundamental role it plays on a company’s service function is to bring multiple resources together to solve issues about the customer’s satisfaction. It is no longer limited to mean internal ...
Author: Danny Wirken |
| 34 |
Improving Customer Service Through Help Desk Software
Help desk have now become a core part of good business service and operation. The term itself is generally associated with the end user support center. However, the fundamental role it plays on a company’s service function is to bring multiple resources together to solve issues about the customer’s satisfaction. It is no longer limited to mean internal ...
Author: Danny Wirken |
| 35 |
How About Some Customer Service. Please!!
Communication is one of the most important industries in the world. People have a need to talk, to get in touch with their friends and family, no matter where they are in the world. We started with letters sent with any individual traveling in that direction, which progressed to the postal system. With the advent of the Internet, we exchanged snail mail ...
Author: Danny Wirken |
| 36 |
Tips For Successfully Handling Customer Service Issues
Customer service complaints are a part of the territory when you deal with the public. There are many reasons why you may receive a complaint; but in the final analysis, the reasons inevitably involve an unreasonable expectation of some sort or some type of miscommunication. Customer service issues ...
Author: Ntsikelelo Willis |
| 37 |
The Meeting Planner's Online Advantage: 7 Ways To Cut Down Customer Service Issues
7 Things You Can Do RIGHT NOW with a Fully-Automated System to Improve Your Customer Service: 1. Get contact info right the first time. There’s nothing more frustrating to a registrant than when an event organizer gets their information wrong. Each instance in your process where you manually enter or transfer data poses a risk for making ...
Author: Bill Flagg |
| 38 |
Customer Relationship Management For A Higher Level Of Customer Service
For businesses large and small, their profitability and success depends upon customer retention, customer relationship enhancements and customer acquisition. This is often known as Customer Relationship Management or CRM. CRM is the managing of all business and interactions with customers. The main purpose of Customer Relationship Management ...
Author: Sue Jan |
| 39 |
Customer Service - Avoiding Negative Impressions
Customer service can be a misunderstood concept. It has to do with things you should and shouldn't do to keep your customers satisfied and thinking well of your business or organization. You want them to come back, and you want them to reccommend you to their friends and associates. I'm sure you have heard that "word-of-mouth" is the ...
Author: Vanessa Shelton |
| 40 |
Making Customer Satisfaction Surveys Work
Why bother? Good customer service is the life blood of any business. Although new customers are important good customer service will help generate customer loyalty and repeat business. With each satisfied customer your business is likely to win many more customers through recommendations and remember, if you are not taking care of your customers ...
Author: Martin Day |
