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Real-time Dashboards |
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NetSuite CRM Software Overview
Real-time Dashboards
The Customer Dashboard — One Comprehensive View of the Customer: Every business application claims to provide a 360-degree view of the customer. The problem is that most vendors expect the user to go to about 360 screens to gather — and piece together — all that information. The result is a warped, unreliable view of the customer.
NetSuite uses its industry-leading dashboards to give unprecedented comprehensive view of the customer in a single Dashboard. Simply by clicking the "View Dashboard" button in the customer record, users can quickly gauge metrics, the overall health of a customer, and drill into the detail associated with any front-office or back-office aspect of the customer relationship. Every customer record now has a Dashboard view which allows users to see Key Performance Indicators, Report Snapshots, KPI Meters and History. All of the information is specific to the customer being viewed, and all of it is customizable. |
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