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NETSUITE ADDRESS BOOK IN OUTLOOK
NetSuite Outlook integration enables users to download contacts from their NetSuite account to a NetSuite Address Book, greatly simplifying the process of communicating to business contacts through Outlook. Users can then simply select contacts from the NetSuite Address Book to populate the recipient list of messages they are drafting.
The NetSuite Address Book may also be used to improve the process of saving communication to NetSuite. When saving a message to NetSuite, the system will first look for a record to attach the message to based on a match on e-mail address and to optimize efficiency, users may select to only search the NetSuite Address Book in Outlook rather than their entire contact list in NetSuite Online. Once a match is found, the message will then automatically attach to the corresponding record in NetSuite.
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