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Meeting the customer's need
Customer demand drives your enterprise and makes it necessary to increase variety. But increased variety - whether it's delivered through ever-expanding catalogs, mass customization of standard items, or configuration of complex products with multiple customization possibilities - can bog down the sales process.
Infor CRM Configuration is what you need to prevent bottlenecks. It enables you to quickly and accurately pick the right product from your catalog, compose products from parts or features using precise guided selling techniques, or configure entire production lines or even factories. Manufacturers with operations ranging from make-to-stock to engineer-to order will benefit from its powerful functionality.
Configuration helps companies like yours:
- Meet the customer's need by picking or configuring the right solution
- Increase order accuracy
- Improve new product development and introduction
- Decrease cost of sales per order
- Improve selling effectiveness
- Reduce order lead times
- Integrate demand, supply, and product management
- Satisfy customers at lower cost of sales
Configuration features an intuitive and customizable user interface and a powerful, constraint-based configuration engine. Deployable in both Web and offline environments, it incorporates object-oriented technology that eliminates the need for programming and enables concurrent modeling with version control. It can also be used to verify order-entry, perform needs analysis, generate customized proposals and documentation, and more. Built-in integration with Interactive Selling and Order Collaboration, as well as with ERP and Product Lifecycle Management (PLM), allows you to integrate demand and supply and manage the entire product life cycle.
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