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CRM Glossary
Business software has many acronymns and terminology that can be very confusing. We have developed a comprehensive CRM glossry to help you better understand what everything means.
Sales Analytics
Sales Analytics enables sales reps and managers to view and analyze their sales pipelines, perform win-loss analyses, stay ahead of competitive trends, and more.
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Sales Force Automation
Sales Force Automation enables Sales teams to capture and maintain lead and other contact information in one data base, conduct team selling, view pipeline reports, and other tasks. It is the process that supports sales representatives by providing access to contact details, appointments, sales opportunities, customer purchase history, order management, and much more. Many times, this is the primary objective of most companies implementing a CRM solution.
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