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Microsoft Dynamics® CRM Overview











Microsoft Dynamics® CRM Product Overview
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Microsoft Dynamics CRM
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Works the way technology should

Microsoft Dynamics® CRM works the way your IT staff wants it to because it's based on proven, industry-standard Microsoft® technology that's easy to learn and work with. You'll enjoy a rapid, low-cost deployment; low support costs; and easy scalability as your business grows. IT-friendly features include:

Easy to modify forms, data fields, and information relationships so that users can get the customized information they need.

Streamlined installation with diagnostic tools that reduce setup time and help ensure a successful deployment of Microsoft Dynamics® CRM.

Fast data searches across large volumes of customer data that help users find the information they need.

Easy to use step-by-step Microsoft Exchange Connector Deployment Wizard that simplifies Microsoft Dynamics® CRM integration with Microsoft Exchange and Office Outlook.

Simple and fast connectivity to external data sources that gives users access to relevant information.

Advanced management and notification tools that are centralized and give the IT staff the right information to manage a CRM system.