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Compare Microsoft Dynamics CRM to other leading vendors in the 2012 Top 40 CRM Report
Works the way you do
Microsoft Dynamics® CRM is the fastest and easiest way to add CRM capabilities to any organization that uses Microsoft Office® system applications, including Microsoft Office® Outlook. Because it was designed to partner with Office Outlook, Microsoft Dynamics® CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and a fast return on investment.
Microsoft Dynamics® CRM gives your employees direct access to customer information through Office Outlook, enabling access to the information they need whether in the office or on the road. Microsoft Dynamics® CRM offers:
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Tight integration with the Microsoft Office system and Office Outlook, allowing employees to easily pull information from Microsoft Dynamics® CRM into Office system applications such as Microsoft Office Excel spreadsheet software and Microsoft Office Word word processing software. |
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Quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens. |
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Customized workspaces that allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information. |
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Service Calendar that allows service schedulers and dispatchers to schedule activities by resource, time, or service. |
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Powerful reporting and analysis tools that make it easy to identify opportunities and problems at a glance. |
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Great mobile support that helps enable field workers to get instant access to customer data from most popular portable devices including mobile phones with Web browsers, and laptops. |
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