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Tour de Force Collaborative Support Management |
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Tour de Force Collaborative Support Management |
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- Create Account, Contact, or Opportunity-based Support Items for yourself or assign to others
- Set-up user-defined fields to track and report Support cases by product, vendor, or any other method
- Automated email notification of Support Items on creation, due and reminder dates
- Link Support-related documents directly to Support Item for reference and historical record
- Maintain extensive user Notes as a Support Item passes through the resolution process
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